Lazada: Enriching Lives, Emerging Stronger

Lazada, the leading eCommerce platform in Southeast Asia released its annual Environment, Social, and Governance (ESG) Impact report: Enriching Lives, Emerging Stronger for FY2023. The annual report provides more information on the progress of the company’s commitment to leverage eCommerce as a force for good, based on four core pillars under its ESG framework that were unveiled last year, namely: Empowering Communities, Future-Ready Workforce, Environmental Stewardship, and Effective Governance.

The report highlights many achievements and progress of the company’s ESG efforts during the reporting period, including notable ones in the Philippine market.

The Empowering Communities pillar bolsters over 1.1 million stakeholders across six markets in Southeast Asia by providing essential infrastructure, services, and a slew of new employment opportunities is a crucial, socio-economic strategy. Through holistic support offered to seller-partners, micro, small and medium enterprises (MSMEs) see their businesses take flight in the digital landscape by bridging partnerships with prominent entrepreneurial groups, local government units, and chambers of commerce.

Training programs such as Lazada University and Masterclasses, are easily accessible avenues for sellers to learn and apply integral concepts such as brand awareness building and operations at any business level.

Under Future-Ready Workforce, Lazada offers a comprehensive range of programs and benefits designed to support the physical, mental and emotional well-being of employees. In the Philippines, fitness programs are available for employees at the recently opened local headquarters in Bonifacio Global City, Taguig, where open and bright spaces promote an entrepreneurial mindset and collaboration among teams.

Lazada strives to minimize the impact of operations on the environment, in the interest of Environmental Stewardship, by prioritizing reduced resource depletion and overall carbon footprint. Indicative of this, Lazada’s overall greenhouse gas emissions have been cut by 10%.

Under Effective Governance, Lazada has established a robust governance structure prioritizing responsible business practices, safeguarding data privacy and intellectual property rights. During the reporting period Lazada achieved zero substantiated complaints concerning breaches of customer privacy or losses of customer data across its operations.

Carlos Barrera, CEO of Lazada Philippines, emphasized that ESG remains an important aspect of the company’s brand.

“At Lazada, sustainability will continue to be at the core of everything we do. We understand how this is important to making the digital economy thrive here, and enabling sustainable development for the country. By integrating ESG into our business and working with our partners, we can keep making the lives of millions of Filipinos better, and help build a sustainable future,” he said.

Lazada Group Chief Executive Officer James Dong reaffirmed the Lazada Group’s continued commitment to sustainability across the region.

“As we look ahead to the next phase of growth, sustainability will continue to be our guiding principle. Sustainable development is not only a responsibility, but also an opportunity and commitment to the future. By working together, we can enrich the lives of all participants in the digital economy and build toward a resilient and sustainable future,” he said.

Photo caption:
With some of MSMEs partners

Lazada Headquarters in Bonifacio Global City Taguig